Three Locations to Serve You in Central Ohio

NEW! 6111-A East Main Street, Columbus, OH 43213 - (614) 864-9520 or (614) 864-7505 map/directions
6200-C Huntley Rd., Columbus, OH 43229 - (614) 848-8484 or (614) 268-8679 map/directions
Drop-Off Depot & Parts Center: 64 Potter Street, Delaware, OH 43015 - (740) 363-6500 map/driving directions
Fax East Main: (614) 864-1222 - Fax Huntley: (614) 848-8448 - Fax Delaware: (740) 363-6555 - Open M - F 8 a.m. - 6 p.m.
Email: service@a-teamtransmissions.com

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CodeofEthics

• To perform high quality repair service at a fair and just price.
• To use only proven merchandise of high quality distributed by reputable firms.
• To employ the best skilled technicians obtainable.
• To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
• To have a sense of personal obligation to each customer.
• To promote good will between the motorist and the members of the association.
• To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
• To offer the customer a price estimate for work to be performed.
• To furnish or post copies of any warranties covering parts or services.
• To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
• To notify the customer if appointments or completion promises cannot be kept.
• To maintain customer service records for one year or more.
• To exercise reasonable care for the customer's property while in our possession.
• To maintain a system for fair settlement of customer's complaints.
• To cooperate with established consumer complaint mediation activities.
• To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
• To uphold the integrity of all members of the Automotive Service Association.

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