6200-C Huntley Rd., Columbus, OH 43229 - (614) 848-8484 or (614) 268-8679 map/directions
64 Potter Street, Delaware, OH 43015 - (740) 363-6500 map/driving directions
Fax Columbus: (614) 848-8448 - Fax Delaware: (740) 363-6555 - Open Monday - Friday 8 a.m. - 6 p.m.
Email: service@a-teamtransmissions.com
6200-C Huntley Rd., Columbus, OH 43229 - (614) 848-8484 or (614) 268-8679 map/directions
64 Potter Street, Delaware, OH 43015 - (740) 363-6500 map/driving directions
Fax Columbus: (614) 848-8448 - Fax Delaware: (740) 363-6555 - Open Monday - Friday 8 a.m. - 6 p.m.
Email: service@a-teamtransmissions.com
• To perform high quality repair service at a fair and just price. |
| • To use only proven merchandise of high quality distributed by reputable firms. |
• To employ the best skilled technicians obtainable. |
| • To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request. |
| • To have a sense of personal obligation to each customer. |
• To promote good will between the motorist and the members of the association. |
• To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance. |
| • To offer the customer a price estimate for work to be performed. |
| • To furnish or post copies of any warranties covering parts or services. |
| • To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer. |
| • To notify the customer if appointments or completion promises cannot be kept. |
| • To maintain customer service records for one year or more. |
| • To exercise reasonable care for the customer's property while in our possession. |
| • To maintain a system for fair settlement of customer's complaints. |
| • To cooperate with established consumer complaint mediation activities. |
| • To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry. |
| • To uphold the integrity of all members of the Automotive Service Association. |
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